Frequently Asked Questions

Q: Do you offer a free estimation?

A: No. We complete a full, in-depth report as part of our consultation that gives you much more information than a quick estimation. We often find that free estimations are underpriced because they just want the job, and costs quickly escalate. We avoid that by putting the time and effort into the initial report.

Q: Is the initial consultation free?

A: No, the cost for the consultation and report is £320+ VAT. This is because of how much information you get from us.

Q: What are your payment terms?

A: To help you plan your investment, we split the payment into a minimum of 4 parts. Typically, we’ll invoice 20% of the estimate when booking the project, with the balance staged dependant on the size of the project. All of this information is clearly broken down in our project proposals.

Q: How long do are your estimates valid for?

A: Our estimates last for a period of seven days from the date of issue, this enables us to offer the most up to date information.

Q: Can we see some of your work?

A: Absolutely! Contact us to put you in touch with previous clients relevant to the project you would like us to undertake. We will also send you a brochure containing previous projects we have worked on.